Approach & Method

Approach
Employee & customer experience
Grow your people
to grow your customers
Deliver engaging client experiences
through committed teams
Align deep motivation with customer experience
to drive performance and loyalty.

Method
Sales strategy & skills
Optimise
every stage of the sales journey for smoother, stronger results
Shift
sales teams toward a modern, value-driven, trust-based approach
Unite
marketing and sales to convert more, and better

Tools
Recruitment, onboarding & cohesion
Select
the right profiles using TTI tools, identifying behaviours, deep motivations, and true potential
Speed up
integration and impact of new talent.
Strengthen
trust and communication to boost collective performance
Let’s become partners!
Work together with focus, clarity, and mutual respect to achieve measurable, lasting results

Who are our customers ?
Decision-makers who shape their company’s strategy, growth, and performance.

Executive
Drive the vision and secure growth (CEO, Managing Director, SME CEO, CFO)
Sales & Marketing
Accelerate acquisition, optimise the customer journey, and strengthen loyalty (Sales Director, Customer Success Manager, Marketing Manager)
Human Ressources
Develop talent, boost engagement, and align teams (HR Director, Training Manager)
Technology & Digital
Lead transformations, innovate, and support performance (IT Manager, CTO, Project Manager, Digital Transformation Lead)
Skills & Certifications
- Select only the most reliable, high-performance tools on the market.
- Rely on certifications recognised by companies to ensure rigour, credibility, and efficiency.
- Combine proven field expertise with methods validated by local and international standards to deliver measurable, sustainable results.

TTI Success Insights
Behavioral sciences
DISC/12 Driving Forces/EQ certification and official reseller of profiles for Luxembourg.

Certified trainer
Coaching
Certification “Train the Trainer”

Ministerial accreditation
SME Package Services
Recognized for supporting small and medium-sized businesses with customer satisfaction issues through its SME Package offering.

Hermione Method
Ethical and responsible negotiations
Certified by TTA Trust Agency for complex and ethical negotiations.