Approach & Method
Approach
Customer experience and commercial strategy
Customer satisfaction survey
Measure and improve customer satisfaction for more secure customer loyalty.
Symmetry of attention, optimization of the CUSTOMER and EMPLOYEE experience
Boost your teams’ skills, engagement, and motivation to strengthen customer engagement and loyalty.
Business strategy and sales process
Optimize your sales strategy and sales process for sustainable performance.
Method
Skills development and team cohesion
Sales force training and support
Develop your consultative selling skills with training tailored to your resources and markets.
Team cohesion
Strengthen trust, communication, and organization within your teams.
Alignment of marketing and sales teams
Ensure smooth and more efficient collaboration between your marketing and sales teams.
Tools
Recruitment and Integration
Soft skills & Recruitment
Use of TTI tools to validate your hiring decisions by obtaining accurate data on candidates’ behavioral skills, resilience, intrinsic motivation, energy, and values.
Talent Assessment & Onboarding
Select and integrate the best operational talent and high-potential candidates on the current market, thanks to TTI profiles.
Let’s become partners!
Mutual trust and respect build the most effective partnerships. High-quality dialogue and constructive, lasting exchanges are what ultimately bring them to fruition.
Skills & Certifications
In our relations with clients, it is important to select and work with the most effective and reliable tools on the market. Similarly, to prove our expertise, we seek out the most reputable certifications that are widely recognized by companies.
TTI Success Insights
DISC/12 Driving Forces/EQ certification and official reseller of profiles for Luxembourg.
Certified trainer
Certification “Train the Trainer”
Ministerial accreditation
Recognized for supporting small and medium-sized businesses with customer satisfaction issues through its SME Package offering.
Hermione Method
Certified by TTA Trust Agency for complex and ethical negotiations.
